PrinterMS
Motors and driveWarning

Brother 32 error code

Unable to Print 32: printhead carriage movement fault

Brother error 32 usually indicates a printhead carriage movement fault: the carriage does not reach its expected position. It is related to error 30 and is typically caused by an obstruction or dirt.

What does this error mean?

A scrap of paper left in the carriage’s path, friction from dried ink or dirt on the encoder strip can trigger the fault. Carefully inspect the area, then restart the printer.

What can you safely try?

  1. 01Open the cover and carefully remove any obstructions from the carriage’s path.
  2. 02Switch the printer off at the main power switch, wait a few minutes, then switch it back on. Some temporary faults clear this way.

When should you call a technician?

If the fault returns, call a technician: the carriage mechanism and sensor need to be checked.

Do you rent out or manage printers?

If you manage the printer at a customer’s site, you can record the fault on site in PrinterMS using QR issue reporting, and any parts used are automatically added to its service history. See printer fleet management.

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